DOC_S01 / SUPPORT
Client Onboarding Checklist
# Client Onboarding Checklist **Document Version:** 2.3 **Last Updated:** 15 March 2024 **Owner:** Priya Sharma, Head of Service Delivery **Review Date:** 30 June 2024 ## O…
Staff portal / Documents
Documents & policies.
Current versions only. Older versions are archived in the document management system.
Support guides
DOC_S02 / SUPPORT
Cloud Migration Planning Guide
# Cloud Migration Planning Guide **Document Version:** 2.3 **Last Updated:** September 2024 **Owner:** Liam Foster, Senior Solutions Architect **Review Cycle:** Quarterly …
DOC_S03 / SUPPORT
Incident Escalation Procedures
# Incident Escalation Procedures **Document Version:** 2.3 **Last Updated:** 15 March 2024 **Next Review:** 15 June 2024 **Document Owner:** Sam Okoro, Service Desk Team Lead…
Policies
DOC_P01 / POLICY
Information Security Policy
# NexusPoint Systems Information Security Policy **Document Version:** 2.3 **Effective Date:** 1 March 2024 **Next Review:** 1 March 2025 **Owner:** Marcus Webb, Cybersecuri…
DOC_P02 / POLICY
Remote Work and BYOD Policy
# Remote Work and BYOD Policy **Document Version:** 2.3 **Effective Date:** 15 March 2023 **Last Review:** 22 September 2024 **Next Review:** March 2025 **Document Owner:*…