01 / MANAGED_IT
Managed infrastructure
24/7 monitoring, proactive patching, helpdesk, and the boring-but-critical work that keeps mid-market businesses running. SLAs we actually meet.
Managed IT / Cloud / Cybersecurity
Quietly running
what your business depends on.
Connecting Business to What's Next 120+ Western Australian organisations trust us with their infrastructure, their security, and the 3am alerts they'd rather not hear about.
What we do
Engineering, not hand-waving.
We don't pitch. We design, build, monitor, and respond. Every commitment we make is something we operate ourselves at 3am.
02 / CLOUD
Cloud and hybrid architecture
Cloud migrations, hybrid designs, infrastructure as code. We architect for the next five years, not the next demo.
03 / SECURITY
Cybersecurity practice
Assessments, managed detection, incident response, and compliance work aligned to Essential Eight and ISO 27001. Growing 40% YoY.
By the numbers.
// SNAPSHOT FY26
Active contracts
120+
Managed services
Uptime SLA
99.7%
Across client base
First response
12min
24/7 NOC average
Security growth
+40%
YoY revenue
/// CURRENT_INITIATIVE
Security-First Pivot
NexusPoint built its reputation on reliable managed IT services, but the market is shifting. Clients are demanding more sophisticated cybersecurity capabilities following several high-profile breaches in the WA mid-market. The company is investing heavily in building a dedicated security operations team, but this is straining existing staff who are already stretched across managed service commitments. Meanwhile, a major mining client has requested a proposal for a full security overhaul — the largest single contract NexusPoint has ever been offered.
- Managed services reliability vs. security practice investment
- Hiring specialist security talent in a competitive Perth market
- Client expectations outpacing team capability
- Revenue concentration risk if mining contract dominates
- Technical debt in internal tooling vs. client-facing work