01 / FACT
120+ active managed service contracts
About NexusPoint
A 35-person team running mid-market WA infrastructure.
Founded in 2016 on a simple idea — bring enterprise-grade IT operations to organisations that aren't enterprises.
Profile
What we are.
A managed IT services and cloud solutions provider serving mid-market
businesses across Western Australia. Specialises in cloud migration,
cybersecurity, and managed infrastructure for organisations with
50-500 employees. Known for proactive monitoring, fast response times,
and translating complex technical decisions into business language.
02 / FACT
99.7% uptime SLA across client base
03 / FACT
24/7 NOC with average 12-minute first response
04 / FACT
Microsoft Gold Partner and AWS Select Partner
05 / FACT
65% of revenue from recurring managed services
06 / FACT
Growing cybersecurity practice (up 40% YoY)
Leadership
Who runs the place.
A small leadership group by design. Decisions move fast and the people approving the work also do the work.
01 / EXEC
Alex Nguyen
Managing Director & Co-founder
02 / EXEC
Priya Sharma
Head of Service Delivery